If you have gone through the anguish of having your personal information exposed to theft and abuse, you probably already realize that even the best password is not always enough to protect your data against unauthorized access. There are many ways how you can find yourself exposed: lost/stolen electronic devices, electronic fraud (phishing, scam, etc.), and hacking of popular service providers have all become widespread.
Two-factor authentication has become the weapon of choice to add an extra layer of security and in recent months we have had several requests from customers to integrate it with our services. True to our commitment to the security of users’ data, we have now made available this option for all MonsterMegs customers.
Set up Two-Step Verification
Two-step verification, also known as two-factor authentication, adds an additional layer of security to the login process, requiring you to enter a special code from your phone, in addition to your regular username and password. The goal of this extra step is to combine something you know (your password) with something only you would have access to (your phone).
Two-factor authentication can be enabled from the ‘My Details’ section in your MonsterMegs Client Portal. The process to turn it on is explained in the Client Portal but if you need further guidance, please check out the Two-factor Authentication Knowledgebase Article we have created.
Please remember, that once you enable two-factor login, you will need your smartphone every time you want to access your MonsterMegs account. Even if you share access with other people you can still use two-factor authentication by adding your MonsterMegs account on multiple devices.
One very important thing to note. As part of the set up process, you will be given a one-time code to use in the event that you are unable to access your phone. We recommend you write down this code immediately and keep it on hand in the case your phone is lost or stolen.
